Choose the plan that fits your business.

Starter: $79 / month + GST

100 minutes a month. Every feature, Summary after every call, Call transcripts, All four voices. Extra minutes $0.39 / min + GST.

Solo: $149 / month + GST

300 minutes a month. Every feature, Summary after every call, Call transcripts, All four voices. Extra minutes $0.29 / min + GST.

Team: $299 / month + GST

750 minutes a month. Every feature, Summary after every call, Call transcripts, All four voices. Extra minutes $0.24 / min + GST.

Going over your minutes

extra minutes are billed on your next invoice at your plan's rate, plus GST. We email you at 80% and 100% of your minutes. Going over never stops your calls being answered. Each call can last up to 7 minutes.

Monthly

Normal price from day one. Pay month by month. Billed monthly. Cancel from your dashboard and the service runs to the end of the month you've paid for. No contract, no setup fee. Not happy in your first 14 days? Full refund of your first payment.

Founding offer

Early-bird price for 3 months, No price rise for 12 months, No lock-in. Starter: $59 + GST / month for 3 months (You save $60 + GST); Solo: $109 + GST / month for 3 months (You save $120 + GST); Team: $219 + GST / month for 3 months (You save $240 + GST). Early-bird price: for your first 3 monthly payments, plus GST. Same minutes and features as the full plan. Then: your plan's normal price, which stays the same for 12 months from sign-up. No contract: billed monthly from day one. Cancel anytime from your dashboard; the service runs to the end of the month you've paid for. Extra minutes: at your plan's normal per-minute rate. 14-day refund: not happy? Email us within 14 days of your first payment for a full refund. Limited: open to the first 20 businesses, once per business.

Monthly vs founding offer

Normal monthly price: Monthly $79 · $149 · $299 + GST; Founding offer Same. First 3 months: Monthly Normal price; Founding offer $59 · $109 · $219 + GST. Price lock: Monthly No; Founding offer 12 months. Cancel: Monthly Anytime, no fee; Founding offer Anytime, no fee. Available to: Monthly Everyone; Founding offer First 20 businesses

What you get today

Answers in English (Australian or NZ accent) and Mandarin. A short summary of every call by email, including hang-ups. Chinese by default, English if you prefer. Call transcripts in your dashboard. Keep your number; forward all calls or only missed ones. Several calls answered at once; ask us for higher limits. Usage emails at 80% and 100% of your minutes. Calls up to 7 minutes each. Free setup help in English or Mandarin

So you're not surprised

WeChat notifications: coming soon Outbound calls: planned Text messages: we don't send SMS Payments: it doesn't take money from callers

Set it up yourself in minutes, or we'll set it up for you free.

Sign up: Create your account, choose your plan, and tell HiAnda about your business. Most owners are done in minutes. Or we set it up: Stuck, or short on time? Email us and we'll set it up for you, free, in English or Mandarin. Not sure yet?: Ring the demo line first and hear how it handles a call.

Frequently asked questions

What happens if I go over my minutes?

Going over never stops your calls being answered. Extra minutes are billed on your next invoice: $0.39 a minute on Starter, $0.29 on Solo, $0.24 on Team, plus GST. We email you at 80% and 100%.

Is there a setup fee?

No, on any plan. Set it up yourself in minutes, or we'll set it up for you free.

Can I change plans?

Yes, between Starter, Solo and Team, from your dashboard.

Can I cancel?

Yes, anytime, from your dashboard. No contract, no fee. Not happy in your first 14 days? Email us and we'll refund your first payment in full.

Do I get a GST invoice?

Yes, every month. Prices on this site exclude GST. GST at 15% is added and shown on your invoice.